Last updated: June 30, 2026
We offer a 30-day return window from the date of delivery. If you're not satisfied with your Stingtek device, you can return it for a refund.
To be eligible for a return, your item must meet the following conditions:
Reach out to us through our Contact page with your order number and the reason for your return. We'll respond with return instructions.
The customer is responsible for return shipping costs. We recommend using a trackable shipping method, as we are not responsible for items lost in transit back to us.
Once we receive and inspect your return, we'll notify you of the approval or rejection of your refund. Approved refunds are credited to your original payment method within 5–10 business days. Shipping costs from the original order are non-refundable.
If your item arrived damaged or defective, contact us within 30 days of delivery through our Contact page with photos of the issue, and we'll work with you to make it right.
If you have any questions about a return, please reach out via our Contact page.